The International Flow Battery Forum (IFBF®) is a trading name of Swanbarton® Ltd. The contact details for the purposes of these Terms are:
1. Our Agreement
These terms and conditions (the Terms) apply to Bookings made by You.
Throughout these Terms, the following definitions shall apply:
- Attendee means a Delegate, Exhibitor or Sponsor attending, or otherwise participating in, an Event
- Bookings means all bookings, acceptances, confirmations and other contracts made by, or on behalf of, an Attendee with Us to attend, exhibit at and/or sponsor an Event
- Delegate means an individual attending an Event whether in a personal or corporate capacity
- Event means the seminar, marketplace, conference, meeting, virtual event or other event the subject of the Booking
- Venue means the place, or places, where an Event is held
- Exhibitor means a person, firm, company or organisation who is exhibiting or promoting any product, service, event or organisation at an Event
- Sponsor means a person, firm, company or organisation who is sponsoring an Event
- Us or We means Swanbarton Ltd
- You or the Customer means the person, firm, company or organisation booking to attend, exhibit at and/or sponsor an Event.
If You are booking on behalf of an Attendee, you confirm that have the authority to do so on behalf of the Attendee.
Bookings placed shall constitute a contract with Us once You receive confirmation of Booking regardless of whether payment has already been made or remains outstanding.
For virtual events Delegates, Exhibitors and Sponsors agree to the Terms and Conditions of the host platform and all associated third parties. Where these Terms and those of the host platform differ, the Terms and Conditions of the host platform take precedence.
2. Payment terms
Payment must be made at the point of Booking or, if applicable, on request of an invoice. When an invoice is issued payment is due within 14 days of the date of the invoice.
Any questions or disputes related to an invoice must be raised with Us, in writing, within 14 days from the date of the invoice in dispute.
3. Booking confirmation
Depending on the Event, Delegates may book online or direct with Us. With online Bookings, Delegates will receive a system-generated confirmation. With direct Bookings, Delegates will receive an invoice, which is then returned as a receipt after confirmation of payment.
Exhibitors and Sponsors must book directly with Us. Exhibitors and Sponsors will receive an invoice, which is then returned as a receipt after confirmation of payment.
4. Cancellations and refunds
Delegates have the right to cancel a Booking up to 30 days before an Event. Online Bookings are refunded via the online platform through which the Booking was originally made and may be subject to the cancellation terms, fees and timescales of the online platform and other third parties.
Requests to cancel direct Bookings must be made by email or via this cancellation request form and will be paid within 14 days subject to these Terms.
Exhibitor and Sponsor Bookings are non-refundable.
5. Event cancellation and variation
We reserve the right to cancel any Event or vary the content, running order, speakers, date, Venue, online platform or any other detail of an Event without liability for any loss or cost which may be suffered by You.
6. Security and safety
We, the Venue and online platform providers reserve the right to refuse admission to, or remove Attendees from, an Event for any reason. In accordance with published information, reasonable security searches may be conducted at a Venue and all Delegates agree to submit to the same.
In the interests of public safety, Delegates may be required to leave the Event at any time or immediately after the Event. No admission or readmission is permitted after the end of the Event. All Delegates shall comply with security, safety and other Event rules and shall not damage any property at or any part of the Venue.
7. Recordings, images and photography
We reserve the right to prohibit the use of photographic or other video and audio recording equipment during any part of the Event as We, the Venue or online platform shall determine.
If you attend an Event, either online or in person, you consent to be photographed and recorded by audio or video. Photographs and recordings may be copyrighted, published and distributed and used in any media, including print and electronic, for reporting and marketing purposes by Us, the Venue or online platform. If you do not wish to consent, please contact us before Booking.
Our full Privacy Notice can be found here.
To the extent permitted by law, Swanbarton Ltd excludes all liability for any loss or damage to any Delegate or their property at any time before, during or after the Event.
9. Data protection
We will communicate with you about the Event and thereafter using the information you provide at the time of booking. Please ensure that this information is correct as we cannot be held liable for any loss caused by our inability to contact you based on incorrect information provided.
The information you supply to us when completing a Booking may also be used for publication (for inclusion in our directories, catalogues or delegate lists and on our websites) and to provide you with information about our products or services in the form of direct marketing activity by phone, email or post. If at any time you no longer wish to receive communications from us, please contact us.
Our full Privacy Notice can be found here.
10. Other provisions
If, for any reason, any clause or section of these Terms is deemed unenforceable, such unenforceable provision shall be treated as though deleted and the validity of the remaining Terms shall be unaffected.
These Terms are governed by the laws of England and we both submit to the exclusive jurisdiction of the courts of England.
Updated 2 December 2020